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WINTER SALE IS NOW LIVE WITH BRAND NEW DAILYS! KHAKI, NAVY & BLACK FULLY IN STOCK!

REFUND POLICY AND TERMS OF SERVICE

Please contact us if you need to return an item via our email address or Contact Us page. 
For online purchases, we operate an exchange or refund guarantee. If you are not happy with your purchase just return it to us, in its original and unworn condition, within 14 days of receipt and we will either send out replacement goods or refund you the purchase price. Shipping cost will not be refunded.

Parcels that are returned to us remain the customer’s responsibility and a refund will not be given until we have received them. We recommend that you send your returns using a recorded or signed for service post and that you retain proof of postage.

Creō Studios® will only refund the cost of delivery if your order is incorrect or faulty. If the item was faulty when you receive it, please notify us within 14 days of receipt. - Caps and Socks not included.

SALE

SALE 

  1. No Refunds: We do not offer refunds on items purchased during Black Friday or any sales period

  2. Exchanges: You may exchange your item for another size or style, subject to availability.

  3. Store Credit: Alternatively, we can issue a store credit note for the value of your purchase.

  4. Return Shipping: All return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot be held responsible for lost packages.

  5. Return Timeline: Items must be returned within 30 days of delivery and must be in their original, unworn condition with all tags intact.

By placing an order during a Sales period, you agree to these terms. If you have any questions, feel free to contact our customer service team. 

If you have any questions about returning goods, please contact us at info@creo--studios.com or click here BEFORE returning your product(s).
Please return your item, with its original tags, along with your order receipt. 
Please state on the order receipt your reason for return or exchange, and which item you want to exchange for.
Please send all returns and exchanges to the following address;

CREO STUDIOS

4 The Mews

Charlton Place 

Manchester

M12 6HS